Contact Us

Contact EVPOVO Support

Need help with your EV charger? EVPOVO support is here to assist you with product questions, installation guidance, app setup, warranty support, and order-related inquiries.

Customer Support

Email: support@evpovo.com

For faster assistance, please include:

• Your order number
• Product model
• A photo of the product label
• A clear description of the issue
• Photos or videos, if applicable
• Your shipping address, if replacement support is needed

Business & Wholesale Inquiries

For wholesale, OEM, distributor, or business cooperation, please contact us with your company information, target market, product requirements, and estimated order quantity.

Response Time

We usually respond within 1–2 business days. Response time may vary during weekends or holidays.

Safety Notice

If your charger shows abnormal heat, burning smell, visible damage, power failure, or any safety concern, please stop using it immediately and contact EVPOVO support.